The client:
The Financial Ombudsman Service provides accessible, fair and independent dispute resolution for consumers and financial services providers.
The objective:
Ensure the annual review is read by as wide an audience as possible by publishing the complete report online.
The solution:
The online review had the same aims as the printed review: to reinforced the organisation's new branding. From there, the aim was to communicate who we are, what we do and how we do it, clearly and succinctly.
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