The client:

Western Water delivers water to urban and rural customers in a region approximately 60 kilometres from Melbourne.

The objective:

The website needed to be updated to be more user-friendly for all customers.

The solution:

Usability workshops led to a complete redesign and the introduction of a home page portal design. That, and the flat site architecture, means information is within 3 clicks.

Mackay Branson design - Level 3, 362 Little Bourke Street - Melbourne 3000 - Australia - Telephone 61 3 9604 6800